Thank you for choosing Dizinix for your design needs. This refund policy outlines the terms and conditions for requesting and obtaining a refund for products or services purchased through our website.
Eligibility for Refunds
1. Design Services
Refunds for design services are generally not provided once the service has been initiated. However, we are committed to customer satisfaction and will work with you to address any concerns or issues that may arise.
2. Digital Products
For digital products (e.g., downloadable design templates, digital artwork), refunds may be considered within 7 days of the purchase date if you encounter technical issues preventing access to or use of the product. To request a refund, please contact our customer support at [support@dzinix.com] with details of the issue.
Refund Process
To request a refund, follow these steps:
Non-Refundable Items
Certain items may be non-refundable, including:
Customized or personalized design services.
Services that have been fully rendered or completed.
Chargebacks
Initiating a chargeback without first contacting Dizinix to attempt to resolve the issue may result in the suspension of services and additional fees to cover chargeback-related costs.
Changes to Refund Policy
Dizinix reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.
Contact Information
If you have any questions or concerns about our refund policy, please contact us at [enquiry@dzinix.com].
New Delhi
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